SaaS Engineer – São Paulo

  • Período Integral
  • São Paulo
  • A Combinar USD / Year

Docusign

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

Docusign is looking for a self-motivated SaaS Engineer to help us build, maintain, and rationalize our internal SaaS ecosystem. This role will involve day-to-day management of SaaS applications critical to our business, implementing vendor management and SaaS policies, and working with business stakeholders to improve the value delivery of their SaaS portfolios. You’ll be joining our Cloud Applications team which comprises system engineers and administrators responsible for overall SaaS service ownership and strategy.

This position is an individual contributor role reporting to Senior Manager, Cloud Apps.

Responsibility

  • Partner with stakeholders to architect, implement, configure and maintain corporate SaaS applications like Google Workspace, Okta, Microsoft Office 365, Slack, and others
  • Deploy and maintain cloud-based applications, systems, and associated cloud infrastructure
  • Help define our SaaS service blueprint and establish a cross-functional intake, management, and support model
  • Build critical trust and relationships with business and technical partners
  • Orchestrate and automate key cloud-based business platforms throughout the company
  • Define and evangelize new productivity and collaboration patterns to support a hybrid working environment
  • Maintain a security-first approach to development, configuration, and administration

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

  • Minimum of 5 years related experience with a Bachelor’s degree or 3 years related experience with a Master’s degree
  • Experience architecting end to end collaboration and productivity solutions
  • Experience deploying, administering, and supporting and migrating between SaaS applications and platforms in an enterprise environment.
  • SME or Admin level experience with Google Workspace (ie. core applications, security tools, and identity management)
  • SME or Admin level experience with Box, Lucidchart, Slack, Airtable, and other collaboration tools
  • Experience with one of the programming or scripting languages, such as Python and PowerShell
  • Experience using REST APIs to integrate standalone SaaS applications into a broad architecture landscape
  • Experience building lightweight business applications Google Workspace, Google Apps Script and AppSheet
  • Experience communicating and collaborating with cross-functional teams for different projects
  • Knowledge of Scrum, Agile and continuous integration and continuous deployment practices

Preferred

  • Admin-level experience with Microsoft Active Directory and Office 365
  • Admin-level experience with Okta including SAML authentication, custom apps, SCIM provisioning, Attribute mapping, and Okta Workflow).
  • Experience working with identity and access management including unified profiles and role based access control
  • Experience in implementing data, apps and workflows with other SaaS systems
  • Experience building custom APIs and RESTful services
  • Shown experience with common cloud infrastructure platforms including AWS, Azure, and GCP
  • Self starter with ability to optimally prioritize and execute tasks with minimal direction or supervision
  • Strong team player willing to take responsibility, accountability and ownership
  • Project management experience (handling projects and org wide application updates)
  • Curiosity and ability to learn new technologies and tool sets

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

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