Operations Manager BR (Remote) – São Paulo

  • Período Integral
  • São Paulo
  • A Combinar USD / Year

Simera


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Summary:

We are currently seeking a dynamic and detail-oriented individual to join our team as an Operations Manager In this hybrid role, you will work closely with our CEO/Founder, gaining valuable hands-on experience in a fast-paced and innovative environment.

Key Responsibilities

  • Support the CEO directly to ensure efficient company operations and goal accomplishment.
  • Maintain and refine internal processes to expedite workflows.
  • Manage communication with employees and external partners.
  • Plan and orchestrate work to meet organizational goals and uphold best practices.
  • Process expense reports and assist in tax-related tasks.
  • Handle administrative tasks including correspondence management, scheduling, and record-keeping.
  • Coordinate vendor relationships and liaise with banks and external auditors.
  • Ensure compliance with company policies and procedures.
  • Assist with employee events, benefits administration, and salary administration.
  • Support new-employee orientations and policy formulation.
  • Manage online job postings, candidate shortlisting, and interview scheduling.
  • Administer benefit/401k plans and resolve claims and invoices.
  • Ensure timely processing and data integrity of various HR, payroll, and safety reports.
  • Develop and maintain job descriptions.
  • Assist in employee performance and salary reviews.
  • Prepare reports for audits as requested.
  • Provide customer support by troubleshooting issues and following policies.
  • Collaborate with cross-functional teams to address user feedback and improve metrics.

Qualifications

  • Proficiency in English language skills at either B2 or C1 level is required
  • English Resume is required
  • Bachelor’s degree in business administration.
  • 1+ years of customer care associate experience.
  • Minimum 5 years of relevant experience in admin/ops roles.
  • Demonstrated vendor management experience.
  • HR liaison experience with third-party payroll management firms.
  • Proficiency in basic data analysis and reporting (Excel-based).
  • Tech-savvy with proficiency in office productivity tools.
  • Strong organization, project management, and prioritization skills.
  • Research skills for cost-cutting initiatives.
  • Flexible team player with strong interpersonal skills.
  • Proactive and able to thrive in a fast-paced environment.
  • Attention to detail, especially in critical tasks like employee payroll.
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